Pixel is a custom web development agency based in Brisbane, Australia. We build web applications, platforms, and websites for businesses that have outgrown what off-the-shelf software can do.

Our work sits at the intersection of design and engineering: we handle the full stack — strategy, UX design, custom development, and ongoing support. Everything is built on Laravel, Australia's leading PHP framework for serious web applications.

The businesses we work best with are those where the standard platforms (Shopify, WordPress, Webflow) have hit a hard limit — because their business model, regulatory requirements, or operational complexity requires something purpose-built.

Pixel is based in Brisbane, Queensland, Australia. Our office is at Suite 152, 42 Manilla Street, East Brisbane QLD 4169.

We work with clients across Brisbane, Queensland, and nationally across Australia. The majority of our client communication happens via video call and our project management tools, so geography rarely matters in practice.

Yes. While we're based in Brisbane, we work with clients across Australia — Sydney, Melbourne, Perth, and regionally. The majority of project work happens remotely via video call, Loom, and our project tools, so being in the same city isn't a requirement.

For clients who prefer in-person meetings, we're happy to arrange them for key milestones like discovery sessions and design reviews.

The first step is a discovery call — a 30–45 minute conversation where we get to understand your business, what you're trying to build or fix, and whether Pixel is the right fit.

Before the call, we'll send you a short list of focused questions so the conversation starts in the right place. After the call, if there's a clear fit, we'll move into a formal scoping process and produce a detailed proposal — scope, timeline, and fixed price — before any work begins.

You can book a discovery call directly from our website, or reach us at hello@wearepixel.com.au.

Project pricing depends on scope. Custom web application projects typically start from $30,000 for a focused MVP. Website design and development projects start from $15,000. Ongoing retainers for support and development start from $1,500 per month.

Every engagement is scoped before pricing is agreed. We provide a fixed-price proposal — scope, deliverables, timeline, and cost — that is signed off before we start. There are no open-ended retainers or surprise invoices.

The most important framing on cost: the risk of building the wrong thing, or building it in a way that needs rebuilding in 18 months, is almost always more expensive than doing it properly the first time.

Yes. Pixel is Australia's first and only Premier Laravel Partner — the highest tier of the official Laravel partnership programme.

Premier Partner status is not something you apply for. It's awarded by the Laravel team to agencies they've vetted and recognised at the highest level of quality and output. There are fewer than 20 Premier Partners globally.

Laravel is the only framework we build on. It's not a tool we picked up recently — it's been our foundation since Pixel was established.

We specialise in businesses where standard platforms physically cannot meet their requirements. In practice, this tends to mean:

• Regulated eCommerce — businesses that require compliance document workflows, B2B purchasing controls, or regulatory approval steps at checkout (pharmaceutical, cannabis, alcohol, medical)
• Food & beverage — subscription and delivery platforms with complex product availability logic, rotating menus, or fulfilment rules
• B2B platforms — procurement systems, trade portals, and account-level pricing platforms
• Healthcare & wellness — platforms requiring data security, practitioner verification, or compliance workflows
• SaaS products — founders building net-new software products on Laravel

The common thread isn't the industry — it's the complexity. If your business has requirements that no existing SaaS product handles properly, that's where we work best.

Yes. Most clients move onto a monthly retainer after their initial project. This covers ongoing development, bug fixes, security updates, infrastructure monitoring, and iterative feature work as the business grows.

The advantage of staying with the team that built your platform is that there's no handover overhead. We know the codebase — because we wrote it. If something breaks, we diagnose and fix it in a fraction of the time it would take a new team to get up to speed.

We're also directly reachable. No ticketing systems or escalation chains between you and the people responsible for your platform.