Canary

Electronic prescriptions were meant to simplify healthcare — but fulfilment remained broken.

Patients still had to call ahead, check stock, and visit multiple pharmacies. There was no unified system to route prescriptions, confirm availability, and complete the transaction — all within the constraints of government compliance.

Canary set out to change that. The real challenge wasn’t building the platform — it was earning the right to connect to Australia’s prescription infrastructure.

We built a regulated, two-sided platform connecting patients and pharmacies — with Australia’s national e-prescription network at its core.

Patients can upload a script token, select a participating pharmacy, and receive confirmation once their medication is ready. On the other side, pharmacies receive verified prescriptions, complete dispensing checks, and fulfil orders — all tied directly to the national record with full compliance logging.

The core of the system was a complete, production-ready implementation of the national prescribing standard — including FHIR R4, signed payloads, auditing, and clinical safety checks required for ADHA conformance.

After launch, we evolved the platform into a white-label SaaS product. Pharmacies can now operate their own branded instance on top of Canary’s infrastructure — accessing new demand without needing to achieve compliance independently.

Canary achieved full production conformance with the Australian Digital Health Agency — placing it among a small number of platforms in the country with live access to the national e-prescription network.

The platform now operates across participating pharmacies, with real patient prescriptions being fulfilled daily. Post-launch, it evolved into a SaaS product — enabling pharmacies to access new customer demand and operate their own branded platform without building compliance infrastructure themselves.